Privacy Policy

Indias.com (“IndiaS”, “we”, “us”) is operated by Social Pulse Inc at Portland, Oregon, USA. We determine the purposes and means of the personal-data processing described here. Privacy contact: Privacy Officer, Indias.com — support@socialpulse.com.

This policy covers Indias.com and features that link to it. It explains account, community, directory, AI, newsletter and transaction-related processing where those features are offered. Other linked websites, including related network sites, have their own notices. A shared brand or link is not permission to move your information between sites.

• Visitor and security information: IP address, browser/device information, requested pages, timestamps and error/security events may be processed to deliver pages, troubleshoot and prevent abuse. Approximate location can be inferred from an IP address.
• Accounts and support: When provided, name, email, login credentials or login-provider identifiers, profile information and correspondence are used to create and secure your account, provide requested features and answer enquiries (support@socialpulse.com).
• Community and directory contributions: Posts, photographs, reviews, chosen place tags, business listings, edits and submission records are used to publish and manage the content you submit. Family-tree and memorial contributions may include names, relationships, dates, images and stories. Public visibility is explained below; avoid submitting private information about living people without authority.
• Travel and AI requests: Destinations, dates or trip duration, interests, questions and other information you submit are used to produce the requested answer, itinerary or page. Do not include passport numbers, medical records, payment credentials or confidential information in prompts.
• Newsletter and marketing: Your email address and any preferences you provide are used for the subscriptions you select. Unsubscribe through the message link or contact us. Service, security and order messages are separate from optional marketing.
• Orders and enquiries, where offered: Contact details, delivery/billing information, order references, seller communications and payment status are used to arrange the transaction, provide support and keep required records.
• Complaints and legal records: Contact details, complaint content, relevant URLs, evidence and decision records are used to investigate requests, protect people and comply with applicable duties. We may request limited proof of identity or authority where necessary, using a secure route. We do not require an Aadhaar number merely to browse or submit an ordinary privacy complaint.

Each collection form should identify which fields are required and why. If you choose not to provide information necessary for a feature, we may be unable to provide that feature. We do not treat optional information as required for unrelated services.

Content you choose to publish, associated display names and selected location tags may be visible to other users, visitors and search engines. A village or community tag can reveal connections to a place even without GPS coordinates. Do not publish a precise home address, real-time location, private family details or children’s information unless appropriate permissions and safeguards exist.

Precise device location is requested only for a feature that needs it, with an appropriate permission and explanation. You can refuse or revoke device permission. Content already published may remain visible until you remove it or request removal. Other people may retain independent copies.

Business contact information can still be personal information. You may request correction or removal of personal details in a listing even if someone else submitted them. We will assess authority, public-interest considerations and applicable legal obligations rather than assuming all public-source information can be reused without restriction.

We provide a notice of the information requested and its purpose and obtain consent where required. Acceptance of the Terms of Service is not blanket consent to unrelated data use, targeted advertising or optional marketing. If we propose a new purpose requiring consent, we will explain it and obtain the necessary permission before that use.

You can withdraw consent through the relevant feature or the privacy contact above. Withdrawal does not invalidate earlier lawful processing; it may prevent us from continuing a feature that needs the information. We may retain or process information where a law permits or requires it, and will explain the applicable reason when responding to a request.

India’s Digital Personal Data Protection Act, 2023 and Rules, 2025 have phased commencement. We comply with provisions applicable and in force for our processing, including applicable transitional Information Technology Act and sensitive-personal-data requirements. References below to DPDP-specific statutory rights apply when those provisions are operative and cover the processing. This policy does not claim that the entire DPDP framework is already in force.

When the DPDP processing provisions apply, processing will rely on consent or a specific use permitted by that law, as applicable. We do not treat a general claim of business interest as a substitute for an Indian statutory basis. Required notices and consent requests will be available in English or an Eighth Schedule language of your choice, as required by the applicable provisions.

Cookies, local storage and embedded tools can support sessions, preferences, security, analytics or advertising. The actual tools used on Indias.com are identified in the site cookie notice before publication. Do not assume that advertising or analytics tools are absent merely because they are not listed in this draft.

Optional tools requiring consent will remain inactive until that consent is given. You can change the relevant choice through the on-site consent control and manage browser storage in browser settings. Disabling necessary storage may affect functionality. Embedded maps, videos, social widgets or other third-party tools may send information to their providers when loaded; the notice and controls will explain that before any consent-dependent loading.

Service providers: hosting, security, email, customer support, analytics, AI and payment providers may receive information needed for the tasks they perform. We select and contract with providers according to applicable law and limit permitted use.

Other users and transaction partners: public submissions are disclosed as described above. A seller or service provider receives the information needed to fulfil your chosen request or order, with its identity and role disclosed at the relevant step. Submitting an enquiry is not permission to circulate it to unrelated advertisers.

Legal and safety disclosures: we may provide necessary information in response to valid legal process, to meet reporting duties or to protect people, investigate misuse and establish or defend legal claims, subject to applicable law. A business reorganisation may require limited disclosure with appropriate safeguards and notice where required.

Related sites and advertising: this policy makes no unverified claim that Indias.com never sells, shares or uses information for advertising — specific practices are described where applicable.

Using an AI feature may transmit your prompt and relevant context to the provider identified at that feature. Check the feature notice before supplying personal information. A private prompt is not automatically a public post; choosing to publish an answer or generated page makes that content public.

Any use of prompts, outputs or other personal information for model training or unrelated product improvement must be described specifically, with the legally required basis and choices. The licence to display a public contribution in our Terms does not itself provide consent to train AI on personal information.

Indias.com and its providers may process information in India and the USA. We do not promise that all information remains in India unless the technical arrangements support that statement. Transfers will follow applicable restrictions and protection requirements, including any sector-specific or notified localisation requirements. Where applicable sensitive-personal-data rules require equivalent protection and a permitted transfer basis, we will satisfy those conditions.

We keep information for its stated purpose and applicable legal obligations, then delete it or irreversibly anonymise it as appropriate.

Account deletion is not a promise to erase every record immediately. Applicable intermediary preservation duties, tax records, legal holds and security requirements may require limited continued retention. Retained information is restricted to the relevant purpose. We will explain applicable exceptions to a deletion request. Independent copies of public material may remain outside our control.

We use reasonable technical and organisational safeguards appropriate to the information and risks. No system is completely secure. We investigate incidents and provide notices to affected people and authorities when legally required.

Accounts, posting and transactions are intended for adults aged 18 or over. Parents should not create an adult account for a child. If you believe we hold a child’s personal information without the required permission, contact the Privacy Officer so we can assess, restrict and remove it as appropriate.

An adult-only account rule does not by itself satisfy children’s privacy obligations. Where applicable law requires parental or lawful-guardian verification before processing, it must occur before that processing. Once applicable, the DPDP child safeguards include restrictions on detrimental processing, tracking, behavioural monitoring and targeted advertising directed at children, subject to lawful exemptions.

For family trees, memorials and community photos, avoid publishing living children’s information. Obtain appropriate authority before submitting another person’s personal information. Requests from a lawful guardian or other authorised representative are assessed using proportionate verification; disability alone does not mean a person lacks the ability to exercise their own rights.

Contact privacy@indias.com to request access to information about your data, correction, withdrawal of consent, account closure or deletion. Include your account email or relevant page URL and the request; do not email full identity documents unless we explain why a secure verification step is necessary. We assess requests under applicable law and explain any lawful refusal or retention requirement.

When the relevant DPDP provisions are operative and apply, you may request the statutory summary of personal data and processing and applicable sharing information; correction, completion, updating and erasure; grievance redressal; and nomination of a person to exercise rights upon death or incapacity. Nomination requests can be made through the privacy contact, with proportionate identity and authority checks. These rights have statutory limits; this policy does not create a universal statutory data-portability right.

Privacy grievances are reviewed by the named officer. We aim to acknowledge them within 48 hours and resolve them within one month, subject to any shorter applicable deadline. Where DPDP grievance provisions apply, you should first use our grievance process before approaching the Data Protection Board through its operative complaint mechanism. Other lawful regulator, consumer and court remedies remain available. Urgent content complaints use the faster procedures in our Terms of Service.

We will keep this policy available and show its effective date. Material changes will receive appropriate notice; new consent will be requested when required.

Contact privacy@indias.com or support@socialpulse.com for questions, complaints, accessible copies or language assistance. Postal: Social Pulse Inc, Portland, Oregon, USA.