Terms of Service

Indias.com (“IndiaS”, “we”, “us”) is operated by Social Pulse Inc, Portland, OR 97236, USA. Customer support: support@socialpulse.com. These terms govern Indias.com and features that expressly link to them. Our Privacy Policy explains how personal information is handled.

By affirmatively accepting these terms when registering, posting or purchasing, you agree to the terms applicable to that activity. We make these terms available to visitors and require lawful use of the site. If you act for an organisation, you must have authority to bind it. Additional transaction details shown before a purchase form part of that transaction, subject to mandatory law.

IndiaS provides information and community features about India and the Indian diaspora, including places, culture, travel, businesses and local communities. Features may include user posts called pulses, directories, listings, AI-assisted local pages, travel planning, family trees and memorials. Marketplace, booking, employment, property and donation-related provisions below apply only where those services are actually offered.

IndiaS is an independent service. A place page, government-information article or reference to a public authority does not establish government affiliation, official certification or endorsement. Availability and features can change; paid commitments remain subject to the transaction terms and applicable consumer rights.

You must be at least 18 and legally competent to contract to open an account, publish content, act as a seller or make a purchase. Do not misstate your age or create an account for a child. This account rule does not remove our responsibilities for children’s data that may otherwise reach the service.

Provide accurate registration information, safeguard your credentials and tell us about suspected misuse. You are responsible for activity you authorise. We may reasonably verify authority for a business, community, property or memorial page without treating verification as a guarantee of all its content.

Do not post or facilitate unlawful content, threats, targeted harassment, unlawful discrimination or incitement to violence; child sexual abuse material; non-consensual intimate imagery; impersonation, scams or deceptive fundraising; infringement of intellectual property; or disclosure of someone’s private information without lawful authority. Do not submit unlawful material affecting India’s sovereignty, integrity, security or public order. Good-faith discussion, disagreement and lawful criticism are not prohibited merely because they are controversial.

Do not upload malware, send spam, manipulate reviews, conceal paid endorsements, scrape personal data for abuse, bypass security or overwhelm the service. Do not misrepresent government services, visas, employment, investment returns, property ownership, charitable status or religious/community authority. Listings and reviews must reflect genuine information and disclose material commercial relationships.

For AI-generated or altered audio, images and video, do not impersonate real people deceptively, fabricate unlawful evidence or remove required authenticity labels or metadata. Disclose material synthetic alteration where required by law or the upload process. AI tools do not permit otherwise prohibited conduct.

You retain rights you own in your posts, photographs, reviews, listings and other submissions. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, display and distribute that content only as needed to operate and provide the features through which you submit it. Service providers may exercise those rights on our behalf for those purposes. This licence does not transfer ownership or itself authorise unrelated advertising or general AI-model training.

You must have the permissions needed to upload and share content, including permissions relating to living people in family trees, memorials, photographs and community records. Avoid publishing home addresses, identification documents, children’s details or sensitive family information. Public contributions may be searchable and copied by other people.

You may request removal of your content through the contact route below. The operational licence ends when content is removed from our systems, apart from lawful record retention, limited backup cycles and copies already lawfully shared through the service. We cannot guarantee deletion from independent search engines or third-party copies.

IndiaS branding, software and original editorial material belong to their respective owners. You may view and share links for lawful purposes. Reproduction beyond permission or statutory exceptions requires the rights holder’s approval.

AI-generated pages, answers, translations and itineraries may contain errors, invented details or outdated information. Check important information against reliable current sources. A generated answer is not a confirmed booking, identity check or professional opinion. Report errors with the page URL and supporting information.

Travel, food, health, history, legal, tax, immigration, education, investment and property content is general information. Verify visas, OCI eligibility, entry conditions, safety advisories, permits, schedules and prices with the responsible authority or supplier before acting. Obtain qualified advice for decisions requiring professional judgement. These statements do not excuse misleading representations or obligations we owe by law.

A directory entry or seller listing does not by itself mean that IndiaS owns, supplies or endorses the listed offering. Before a paid order, the checkout or offer must identify the contracting seller, our role, the product or service, total price and applicable taxes and charges, payment terms, delivery/performance timing, cancellation and refund conditions, and support details. You should not pay if those details are missing or unclear.

Where IndiaS is the seller, we are responsible for our own supply commitments. Where another seller contracts with you, that seller is responsible for its supply and we retain any duties that the law imposes on our platform. Nothing here excludes mandatory remedies for defective, misdescribed or otherwise non-compliant goods or services, unfair practices or legally required refunds.

Paid renewals, trial conversion and cancellation steps must be clearly disclosed before agreement. We do not treat a preselected option or silence as consent to an additional purchase. Any cancellation charge must be lawful and disclosed. Sellers must provide accurate identities, descriptions and applicable registrations and must not post false reviews. Advertisements and sponsored placements must be recognisable as such.

Third-party booking and payment providers may apply their own terms. Links to another site do not waive your rights against IndiaS for our own conduct. Do not send passwords, OTPs or payment credentials to someone claiming to represent a listing.

Property descriptions are not guarantees of title, approvals, possession, investment return or eligibility to purchase. Sellers and agents must supply accurate information and applicable registration details. Independently check relevant RERA records, title and approvals; NRI and OCI transactions may require specialist advice about foreign-exchange and property restrictions.

Job and education listings do not guarantee selection, admission, accreditation or immigration outcomes. Verify the advertiser and avoid requests for unnecessary identity information or unexplained advance fees.

A cause link, including a link to SocialPulse.com, does not mean IndiaS receives or administers donations. Before contributing, check the recipient, payment destination, refund terms and any claim of tax deductibility. Do not assume foreign contributions are permitted or a donation qualifies for a tax deduction. Any fundraising through IndiaS must comply with the rules applicable to that activity.

Grievance Officer: [FULL NAME AND DESIGNATION]. Email: [MONITORED GRIEVANCE EMAIL]. Postal address: [BUSINESS ADDRESS]. Complaint form: [WORKING URL]. These details must also be readily accessible from the homepage.

Include the relevant URL or listing/order reference, a description of the issue, your contact details and enough evidence to assess it. For copyright complaints, identify the protected work and explain your ownership or authority. Do not attach unnecessary intimate images or identity documents. Mark urgent intimate-image or impersonation reports clearly.

Where the Indian intermediary rules apply, we acknowledge grievances within 24 hours and resolve them within seven days. Covered removal complaints have a 36-hour deadline; covered intimate-image and electronic-impersonation complaints require reasonable and practicable removal or disabling measures within two hours. Applicable lawful orders can require action within three hours. The category-specific statutory requirements govern.

Where Indian e-commerce grievance rules apply, purchase complaints are acknowledged within 48 hours and redressed within one month. A shorter applicable deadline takes priority. Privacy complaints follow the Privacy Policy; a complaint covering several issues will be routed to the relevant process.

You may ask us to review a moderation decision with its reference and your reasons. Where available under applicable law, you may use the Grievance Appellate Committee process or approach the appropriate consumer forum, regulator or court. Internal review does not restrict those remedies or extend their legal filing deadlines.

We may restrict content or accounts for material violations, unlawful activity or security risks, and comply with valid legal directions. We will use proportionate measures and, where lawful and practicable, explain the reason and provide a review route. Immediate action may be necessary for urgent harm or legal compliance. We are responsible for our own editorial content; these terms do not automatically make every activity legally protected intermediary activity.

You may stop using the service and request account closure. Closing an account does not eliminate outstanding lawful payment obligations or mandatory refunds. Content removal and personal-data retention are handled under these terms and the Privacy Policy.

We take reasonable care but cannot promise uninterrupted access or that every third-party statement is correct. To the extent permitted by law, free information and third-party contributions are provided without a guarantee of suitability for a particular purpose. We remain responsible for obligations that cannot lawfully be excluded.

To the extent permitted by applicable law, neither party is responsible for losses that were not reasonably foreseeable when the relevant agreement was made. No provision excludes liability for fraud, wilful misconduct, or any liability or consumer remedy that cannot be excluded by law. These terms do not impose a blanket waiver of statutory rights or a mandatory foreign arbitration requirement.

Mandatory Indian law applies wherever it governs the service or transaction. Subject to those mandatory protections, this agreement is governed by the laws of the State of Oregon, USA. Disputes may be brought before courts or tribunals that have jurisdiction under applicable law, including available consumer forums. Contacting us first may help resolve an issue but is not a condition for exercising legal rights.

We will publish changes with an updated effective date and give additional notice or seek renewed acceptance where required. Changes will not retrospectively remove accrued consumer rights. Questions: support@indias.com